Bob is fair, reasonable and honest. He has done all of my service work for years! I wouldn't use anyone else!
We thought we needed a new compressor and A-coil for our air conditioner. We were fully prepared to spend $3700 for the repair. When the gentleman came, he found that our compressor was fine. All we needed was the outside switch and breaker that needed to be repaired. Total repairs was $260. Any disreputable firm would have replaced the compressor and A-coil for the more costly repair. Thankfully we had employed this firm instead. Thanks to a job well done!
Our furnace quit the week after we experienced the arctic blast at the end of January, beginning of February. During that cold snap, it was running really loudly so we knew something was up. My father has known Bob for years and uses his service so he told me to call him. I called first thing in the morning and Bob came out that same morning. Motor had gone out in our furnace. It was the original furnace to our home, so it was over 20 years old. We opted to replace both the furnace and the central air. He told me they had a replacement job they were currently working on and would be out Wed. Offered to bring out space heaters for us to use until Wed. They showed up just as they said. He also said we'd have heat by Wed night and we did. They completed the job on the schedule he indicated. Both he and James, the installer, were so very friendly and such a pleasure to do business with. I would HIGHLY recommend them. Such great customer service and so very friendly.....and knowledgeable. 5 stars all around.
These people are very honest, conscientious, hard working and really know their heating and cooling systems!! I have a furnace, heat pump and air conditioner which are older and all three have had difficult issues, but they have handled the problems quickly and effectively!!
Good service. Bob was here to fix my furnace within 30 minutes of my call and it was fixed shortly after his arrival. I have used his service several times and am always pleased with the results. Would highly recommend this service.
Excellent prompt friendly service. This is a family operated business and I have had the honor to meet Bob plus two of his grandsons. I cannot say enough about how down to earth, friendly and professional they all are. They fixed my furnace promptly and made it affordable. I plan to refer Bob Bergen to my friends and family.
Great fast and friendly service. Mr. Bergan took only about 15 minutes to resolve my furnace issue and I was charged a very reasonable price. I highly recommend this company!
Bob Bergen Heating and Air are life savers! Called around 8:30 am he had two other jobs someone was here and done by 11:30 am! Showed me the issue with my ac unit.. Saved me thousands, couldn't believe how reasonable the price was. Very nice people.. Had a nice chat at the end. Highly recommend to anyone!
Bob did a fantastic job with our AC, great work at a very affordable price and showed up when he said he would! He comes out every year and takes care of our entire system. He does whatever it takes to make the customer happy!
Bob is an amazing guy who goes above and beyond for his customers. When we call him he's here the same day and usually within a few hours. He is always polite and knowledgeable and his prices were better than anyones. We would highly recommend him to everyone.